Home Instead - West Lancashire and Chorley

Home Instead - West Lancashire and Chorley An 'Outstanding' rated local care provider, with a range of diverse care services available.

A local service for adults and older people, Home Instead is a non-medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our Care Professionals encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay comfortable at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, Care Pros and staff. From the inspection carried out by the CQC, our services have been rated 'Outstanding' which we are very proud of and continue to thrive and achieve such accolades by effectively providing the mast amazing care our Care Pros deliver on a daily basis. We make sure our Care Pros and Clients are well matched to ensure the best service and with our minimum one-hour care calls, relationships will be made that is a connection in friendship rather than just Client and care provider.

Lights… Camera… Action! Our weekend is about to get a whole lot better 🤩We’re putting some final touches on something ex...
29/12/2025

Lights… Camera… Action! Our weekend is about to get a whole lot better 🤩

We’re putting some final touches on something exciting hitting your screens very soon…

Stay tuned for the official reveal.

🎄✨ As the Christmas season continues, it’s a lovely time to reflect on looking after the people who matter most.At Home ...
29/12/2025

🎄✨ As the Christmas season continues, it’s a lovely time to reflect on looking after the people who matter most.

At Home Instead - West Lancashire and Chorley, we support our amazing Clients to live safely, comfortably, and independently at home. During the festive season and throughout the year 💚

If you’re thinking ahead for a loved one or feel extra support could help, we’re here for you.

Find out more about our personalised home care services:
👉 https://www.homeinstead.co.uk/chorley-lancashire/

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Home Instead West Lancashire and Chorley offers compassionate, high-quality home care services, rated Outstanding by the CQC. Our expert Care Professionals provide personalized care to promote independence, safety, and well-being for you and your loved ones in the local community.

Merry Christmas from all of us at Home Instead - West Lancashire and Chorley! ✨A heartfelt thank you to our dedicated Ca...
25/12/2025

Merry Christmas from all of us at Home Instead - West Lancashire and Chorley! ✨

A heartfelt thank you to our dedicated Care Professionals who are working today to ensure our amazing Clients across our community stay safe, comfortable, and connected in the place they love the most... home.

Your compassion makes all the difference, today and every day 💚

The house is quiet, and the Christmas lights glow softly ✨Tonight, we’re taking a moment to reflect on the simple comfor...
24/12/2025

The house is quiet, and the Christmas lights glow softly ✨

Tonight, we’re taking a moment to reflect on the simple comfort of feeling safe, warm, and at home.

Wishing all our clients, their families, and our dedicated Care Professionals across West Lancashire and Chorley a peaceful and restful night 💚

We have been truly touched by the incredible number of cards we’ve received, each one filled with such kind, thoughtful,...
24/12/2025

We have been truly touched by the incredible number of cards we’ve received, each one filled with such kind, thoughtful, and heartfelt words.

To our amazing Clients, their lovely families, fantastic local community businesses, and everyone who took the time to reach out, thank you. Your kindness and support mean more to us than we can ever express 💚

We’ve had such a wonderful time hosting our Care Professional Christmas parties over the past week at our office 🎄✨ It’s...
23/12/2025

We’ve had such a wonderful time hosting our Care Professional Christmas parties over the past week at our office 🎄✨

It’s always a real pleasure to spend time together, catch up, and enjoy having a proper chat with our Care Professionals, who do such an incredible job every day. These moments give us the chance to say thank you and show just how much they are appreciated.

Alongside the celebrations, we were also delighted to recognise some Care Professional anniversaries, presenting certificates and yearly badges to mark their dedication and commitment. With a lovely selection of party food and plenty of yummy treats ready and waiting, the office was filled with festive cheer, laughter, and great company. It was the perfect way to celebrate the season together 💚

💚 A huge thank you to the lovely family of one of our amazing Clients for their generous gift of yummy biscuits and the ...
23/12/2025

💚 A huge thank you to the lovely family of one of our amazing Clients for their generous gift of yummy biscuits and the kind, supportive words in their card.

We’re always so touched by the love and appreciation we receive at this time of year, and it truly shows just how much our incredible Care Professionals at Home Instead - West Lancashire and Chorley are making a positive and lasting difference within our local community, as well as in the lives of our wonderful Clients.

Thank you for the kindness, the smiles, and of course… the biscuits! 🍪✨

22/12/2025

This holiday season, take a moment to share the love, joy, and warmth 💚

Sometimes it’s the smallest moments. A smile, a conversation, a little time, that make the biggest difference.

At Home Instead - West Lancashire and Chorley, we see the power of connection every day. If you’d like to learn more about how we support people to live well at home, take a look at our services here:

👉 https://www.homeinstead.co.uk/chorley-lancashire/

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We could not be prouder to be an active part of our local community, one that truly understands the challenges this fest...
19/12/2025

We could not be prouder to be an active part of our local community, one that truly understands the challenges this festive season can bring. Seeing the effort people make to come together and support one another is genuinely heart-warming.

A special shout-out goes to the Co-op (Aughton) for their amazing Christmas Tree gift initiative.

This compassionate initiative gives people the opportunity to make a difference and select special gift tags from the Christmas tree, detailed solely with the age and gender of the potential Christmas Gift recipient.

In turn by selecting and donating a specific Christmas present aligned with the gift tag details, you are helping to bring a little extra joy and happiness to local families this Christmas morning.

One of our Home Instead Directors Gail Godson was so impressed by the care and thoughtfulness of this initiative, she arranged with the kind support of the Home Instead Senior Leadership Team and Lianne, the Store Manager at the Co-op Aughton, for Home Instead to provide gifts for the entire tree of gift tags, not wishing to miss anyone out at this wonderful festive time of year.

It was fantastic to hear further from Lianne, the store manager, the public's response has been overwhelming to the point that Co-op Aughton have even had to use another Co-op store’s warehouse to manage the incredible volume of donations, for both their Christmas Tree gifts and a lovely food bank initiative they are also running.

Home Instead - West Lancashire and Chorley are proud and delighted to have been able to get involved with a fantastic and heat warming community partnership, donating gifts for young people aged from just newborn up to 16, that will help spread a little cheer, happiness and kindness, on Christmas morning, and helping to make this festive season a little brighter.

19/12/2025

Family carer Tony shares a powerful reminder: caring for someone with Dementia may mean seeing a reality that’s different from your own – and that’s okay 💚

At Home Instead West Lancashire & Chorley, our Care Professionals are trained to connect with and validate your loved one’s world through our relationship-led approach.

Watch Tony’s full story here:
🎥 https://www.youtube.com/watch?v=_NSkB3ajSs8

As confidence in state care continues to waver, half of adults in the latest New Ageing Index report say they’d now cons...
18/12/2025

As confidence in state care continues to waver, half of adults in the latest New Ageing Index report say they’d now consider private health or social care options.

This shows how important it is to have clear, high-quality local care choices.

Whether you’re planning for your own future or supporting a loved one, Home Instead - West Lancashire and Chorley is here to guide you through the options.

Find out more 👉 https://www.homeinstead.co.uk/chorley-lancashire/

Call us today: Ormskirk: 01695 589071 | Chorley: 01257 429156

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🎄 The festive season is a perfect time to connect with loved ones and notice any subtle changes in their wellbeing at ho...
17/12/2025

🎄 The festive season is a perfect time to connect with loved ones and notice any subtle changes in their wellbeing at home.

Here are 5 important signs to look out for this Christmas:
- Changes in Mobility
- Increased Confusion
- Home Condition
- Nutrition
- Personal Appearance

Early spotting is key, and our local teams at Home Instead - West Lancashire and Chorley are here to provide peace of mind and personalised support 💚

📞 Ormskirk: 01695 589071 | Chorley: 01257 429156
🌐 Learn more: www.careconversations.co.uk

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Address

34 Heskin Lane
Ormskirk
L391LR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441695589071

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Our Story

A local service for adults and older people, Home Instead is a non -medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our CAREGivers encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, CAREGivers and staff. We are very proud that our service was recently recognised and shortlisted as a finalist in the prestigious 2013 Laing & Buisson Independent Specialist Care Awards held recently in London, demonstrating how we have achieved excellence in delivering high quality, responsive, reliable and personalised home care services for adults and older people with learning, physical disabilities or mental health problems including dementia.