Home Instead - West Lancashire and Chorley

Home Instead - West Lancashire and Chorley An 'Outstanding' rated local care provider, with a range of diverse care services available.

A local service for adults and older people, Home Instead is a non-medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our Care Professionals encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay comfortable at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, Care Pros and staff. From the inspection carried out by the CQC, our services have been rated 'Outstanding' which we are very proud of and continue to thrive and achieve such accolades by effectively providing the mast amazing care our Care Pros deliver on a daily basis. We make sure our Care Pros and Clients are well matched to ensure the best service and with our minimum one-hour care calls, relationships will be made that is a connection in friendship rather than just Client and care provider.

At Home Instead - West Lancashire and Chorley, we understand that starting a conversation about men’s health isn’t alway...
03/11/2025

At Home Instead - West Lancashire and Chorley, we understand that starting a conversation about men’s health isn’t always easy, especially for older men in our community.

This month, we’re focusing on preventative care and the everyday support our compassionate Care Professionals provide. From ensuring medication is taken on time to encouraging important health check-ups, we’re here to help local men stay well, active, and independent.

Let’s make men’s health a priority — one conversation at a time. 💬
📞 Call us today on 01695 589071 to find out how we can help you or a loved one.

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A brand new month means new opportunities to connect, care, and make a difference across our wonderful community here at...
02/11/2025

A brand new month means new opportunities to connect, care, and make a difference across our wonderful community here at Home Instead - West Lancashire and Chorley 💚

We’ve got some fantastic events lined up this November, perfect for meeting others, sharing stories, and finding support.

🚐 Mobile Library – Bringing books and companionship right to your doorstep! The Lancashire County Council Mobile Library is a wonderful way to enjoy great reads, friendly chats, and a cuppa with others in your local area. Find out more: https://fb.me/e/65wqpQQMM

☕ Cares Café – Join us for a relaxed morning at The Farm Burscough filled with good company, conversation, and community spirit. Whether you’re a carer, loved one, or simply fancy a friendly face, everyone’s welcome. Details here: https://fb.me/e/3DDttZwZr

Let’s make this November one to remember. Filled with warmth, connection, and community care.💫

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We were delighted to support the Captain’s Charity OBG Trophy at Hurlston Hall Estate last weekend. ⛳💚Our donation went ...
01/11/2025

We were delighted to support the Captain’s Charity OBG Trophy at Hurlston Hall Estate last weekend. ⛳💚

Our donation went towards the incredible Derian House Children’s Hospice, helping to support children and families through some of life’s most challenging times. It’s a privilege to contribute to such a meaningful cause and to see our Home Instead - West Lancashire and Chorley logo proudly displayed on the course.

A huge thank you to the team at Hurlston Hall for organising such a fantastic event and for their kind words of appreciation. We’re so proud to be part of a community that truly comes together to make a difference 💚

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Whether you’re enjoying a cosy night in or joining in some spooky fun, we hope your Halloween is filled with laughter, w...
31/10/2025

Whether you’re enjoying a cosy night in or joining in some spooky fun, we hope your Halloween is filled with laughter, warmth, and plenty of treats! 🎃👻

From all of us at Home Instead - West Lancashire and Chorley, have a safe, happy, and heartwarming evening surrounded by those who make you smile 💚✨

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A huge congratulations to Sandra, our October Star of the Month! 💚Her dedication, compassion, and fantastic work in supp...
31/10/2025

A huge congratulations to Sandra, our October Star of the Month! 💚

Her dedication, compassion, and fantastic work in supporting and delivering outstanding care to our amazing Clients, has truly made a difference.

Thank you, Sandra, for always going above and beyond. We’re so proud to have you as part of our Home Instead - West Lancashire and Chorley family! 💫👏

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This week, we were delighted to welcome to our Ormskirk office, Innes Laing, Franchise Director at HSBC plc, as part of ...
30/10/2025

This week, we were delighted to welcome to our Ormskirk office, Innes Laing, Franchise Director at HSBC plc, as part of our ongoing 2025 celebrations, for our tenth consecutive year, recognised as an ‘Outstanding’-rated care provider, by our regulator the CQC.

It was a real pleasure to spend time sharing the incredible work our team of Key Players and Care Professionals are doing across our local communities, constantly delivering high-quality care and support services to our amazing Clients, so that they can live comfortably and safely, in the familiarity of their own homes, for longer 💚

Innes has extensive knowledge about the care industry, the challenges we all face, and the deep sense of purpose and pride that drives what we do at Home Instead.

At Home Instead - West Lancashire and Chorley, making a difference is not just part of the job, it is at the heart of who we are.

From the individuals we care for and the families we support, every person-centred visit matters. Our original founding values of holding respect and dignity at the centre of everything we do, remain just as strong today as they did when we first opened almost fifteen years ago.

A big thank you to Innes for kindly visiting this week and learning more about what we try and consistently provide and showing genuine interest in the genuine difference high quality care can make to someone's life and finally, helping to make 2025 a great year of Outstanding celebrations.

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💅 Healthy nails, happy hands — comfort starts with care.At Home Instead - West Lancashire and Chorley, we understand tha...
29/10/2025

💅 Healthy nails, happy hands — comfort starts with care.

At Home Instead - West Lancashire and Chorley, we understand that nail care is about so much more than just appearance. It’s about comfort, confidence, and wellbeing.

Our trained Care Professionals provide gentle, at-home Nail Care for older adults. Including trimming, filing, cuticle care, and relaxing hand or foot massages. Each visit is delivered with patience, dignity, and a personal touch, all in the comfort of home.

Regular nail care helps prevent discomfort, supports mobility, and keeps hands and feet feeling their best. 💚

✨ Find out more about our nail care service and how we can help:
👉 https://www.homeinstead.co.uk/care/nursing/nail-care/

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Home Instead offers specialist nail care for the elderly, making the process of senior nail maintenance simple and efficient, all from the comfort of home.

29/10/2025

☕ ☕ 𝐒𝐚𝐯𝐞 𝐓𝐡𝐞 𝐃𝐚𝐭𝐞: 𝐂𝐚𝐫𝐞𝐫𝐬 𝐂𝐚𝐟𝐞 – 𝐁𝐮𝐫𝐬𝐜𝐨𝐮𝐠𝐡 💚💚

Are you a carer looking for a friendly space to take a break, chat, and connect with others who understand?

Join the Carers Café on Thursday 13th November, 10:30am–12:00pm at The Farm Burscough (L40 0RT).

Enjoy free refreshments, meet other carers, and find out more about the local support and services available to you. 💬💞

All are welcome — just drop in!

🫶 Hosted by Home Instead - West Lancashire and Chorley , in partnership with The Farm Burscough

💚 At Home Instead - West Lancashire and Chorley, we understand that when facing a life-limiting illness, what matters mo...
28/10/2025

💚 At Home Instead - West Lancashire and Chorley, we understand that when facing a life-limiting illness, what matters most is comfort, dignity, and being surrounded by those you love.

Our specialist palliative care service provides compassionate, person-centred support that allows you or your loved one to remain at home, in familiar surroundings, with the highest quality of life possible.

Our fully-trained and supported Care Professionals offer personal care, companionship, and emotional support, working closely with families and healthcare teams to ensure every individual’s actual needs and wishes are respected. We’re here to bring comfort, peace of mind, and reassurance when it’s needed most.

💚 Because every moment matters and everyone deserves to be cared for with kindness and respect.

Find out more about our specialist palliative care service:
👉 https://www.homeinstead.co.uk/care/specialist/palliative/

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We were delighted to sponsor Chris Griffin, Head of Business Change at Home Instead UK, as he took part in the OBG Troph...
28/10/2025

We were delighted to sponsor Chris Griffin, Head of Business Change at Home Instead UK, as he took part in the OBG Trophy at neighbouring Hurlston Hall Estate on Friday 24th October ⛳️

The day was full of great golf, good company, and community spirit. All in support of the Captain’s Charity, Derian House Children’s Hospice 💚 Derian House provides essential care and comfort to children and young people with life-limiting conditions, and we’re so proud to play a small part in supporting their amazing work.

It was fantastic to see the Home Instead - West Lancashire and Chorley logo proudly displayed on the 7th tee! A huge well done to Chris and everyone who took part, volunteered, or supported the event, your efforts make a real difference 👏

At Home Instead, giving back to our community is at the heart of what we do, and it’s wonderful to be part of events that bring people together for such an important cause.

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27/10/2025

We are absolutely thrilled to announce that Home Instead has been named a Financial Times Diversity Leader for 2026! 🎉

This recognition highlights the truly inclusive culture across our entire network:

💚312th out of 800 European companies (a jump of 97 places!).
💚7th in the Healthcare (Social) sector.

Coming right after being named a Financial Times Best Employer ( #3 out of 500 major UK businesses), this ranking is special because it's largely driven by employee feedback.

As CEO Martin Jones MBE commented, "Inclusivity is at the heart of everything we do, and it’s rewarding to know our employees value and experience this in their day-to-day work.”

Thank you to our amazing, diverse team for making Home Instead a place where everyone is celebrated. 💚👏

Address

34 Heskin Lane
Ormskirk
L391LR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441695589071

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Our Story

A local service for adults and older people, Home Instead is a non -medical provider of specialist services; complex care needs, respite care, continuing healthcare services, specialist dementia care, rapid response services, case management services, companionship, meal preparation, light housework, medication reminders, errands, local transportation and personal care. Based on our tailored person centred care plan, our CAREGivers encourage, assist, and stimulate clients in a variety of daily activities that help improve their quality of life and help maintain their independence. All of these services assist clients to stay at home for a longer period of time. The clear Home Instead focus is on providing a high quality care service that is person centred and meets the client’s actual needs, rather than the historical and outdated model of a "task driven and time restricted" service. This refreshing approach to providing high quality care in the local community is reflected throughout everything we do and our most recent Care Quality Commission (CQC) un-announced inspection report, contains independent and unsolicited feedback and details on what our clients actually feel and think about our care services, CAREGivers and staff. We are very proud that our service was recently recognised and shortlisted as a finalist in the prestigious 2013 Laing & Buisson Independent Specialist Care Awards held recently in London, demonstrating how we have achieved excellence in delivering high quality, responsive, reliable and personalised home care services for adults and older people with learning, physical disabilities or mental health problems including dementia.