North Preston Medical Practice - Broadway Surgery & Ingol Health Centre

11/11/2025

Please respect our staff should they wish to observe a two minute silence at 11am on Tuesday 11th November 2025.

Thank you 🙏❤

04/11/2025

This week is 💊

We’re highlighting the vital role in keeping healthcare safe. If you experience or suspect a side effect from a medicine or vaccine, report it to the Scheme.

Every report counts: https://orlo.uk/Y0A9t

04/11/2025

October Highlights: Take a look at our statistics! 📊

👨‍⚕️ GP Appointments: 1,669
🧑‍⚕️ Nurse/HCA Appointments: 1,119
🩸 Blood Tests: 512
🩹 Wound Care Treatments: 36
🏠 Home Visits: 92
💉 Flu Vaccinations: 1,013

📱Telephone Engagement:
- Calls Handled: 2,937
- Call Back Requests Addressed: 1,038

🌐 Online Triage Requests Processed: 352
💊 Prescriptions Issued: 2,566
🏥 Referrals: 264
📃 Documents Processed: 5,000 (avg.)
🔍 Results Reviewed: 4,742
📆 Annual Review Invites/Reminders Sent: 702
👤 New Patient Registrations: 189

❌ Unfortunately, we also saw:
- Missed GP Appointments: 70
- Missed Nurse Appointments: 106

Please remember to cancel your appointment if it is no longer needed. You can reply to your text reminder, cancel via the NHS app, contact us via our website or telephone us.

Thank you to our dedicated team for their hard work and to our community for your continued support! 💙

03/11/2025

💊 Have you heard about Pharmacy First?👇

You can now visit your local pharmacy for help with common health conditions - no need to wait for a GP appointment! 🙌

Pharmacists are highly trained healthcare professionals who can offer advice, treatment, and even prescribe medication for several minor illnesses.

Conditions covered include:
✅ Ear infections
✅ Sinusitis
✅ Sore throat
✅ Infected insect bites
✅ Impetigo
✅ Shingles
✅ Urinary tract infections

👩‍⚕️💬 It’s quicker, easier, and helps keep GP appointments free for those who need them most.

Pop into your local pharmacy today and ask about Pharmacy First! 💙

31/10/2025

Feeling under the weather? 🤧

Treat coughs, colds, flu and COVID-19 symptoms at home this winter with medicines from a pharmacy or supermarket 👇

30/10/2025

Limited Stock! 💉

We have a limited number of Flu and COVID-19 vaccines still available.

If you’d like to book your vaccination, please contact us as soon as possible to secure your appointment. Once they’re gone, they’re gone!

📞 Call us on 01772 282700
🌐 Contact us via our website and a member of our team will be in touch!

Stay protected this season and get your vaccine while supplies last! 💪

Contact us about your request

30/10/2025

If you feel unwell or need medical help but aren’t sure which NHS service is right for you, please visit NHS 111 https://www.nhs.uk first. A&E is for emergencies only. 🚨

If you need help with a non-urgent query, click here: https://accurx.nhs.uk/patient-initiated/p81103 👈

29/10/2025

Today is and we’re raising awareness of small lifestyle changes that can reduce your chance of having a stroke!

Keeping an eye on your blood pressure, cutting back on alcohol and eating a balanced diet are just a few examples. 🍇

Find out more: https://orlo.uk/Wv5gG

When stroke strikes remember to 💛

27/10/2025

Please note that the practice will be closed for staff training on Tuesday, 28th October 2025 from 1:00pm.📣

For urgent medical advice during this time, please contact NHS 111 or call 999 in an emergency. 📱

We will reopen as normal on Wednesday, 29th October 2025 at 8:00am. 🕗

13/10/2025

September Highlights: Take a look at our statistics! 📊

👨‍⚕️ GP Appointments: 1,821
🧑‍⚕️ Nurse/HCA Appointments: 2,528
🩸 Blood Tests: 380
💉 Vaccination/Immunisations: 303
🩹 Wound Care Treatments: 40
🏠 Home Visits: 84

📱Telephone Engagement:
- Calls Handled: 2,885
- Call Back Requests Addressed: 871

🌐 Online Triage Requests Processed: 304
💊 Prescriptions Issued: 4,131
🏥 Referrals: 441
📃 Documents Processed: 4,500 (avg.)
🔍 Results Reviewed: 4,589
📆 Annual Review Invites/Reminders Sent: 833

❌ Unfortunately, we also saw:
- Missed GP Appointments: 102
- Missed Nurse Appointments: 67

Please remember to cancel your appointment if it is no longer needed. You can reply to your text reminder, cancel via the app, contact us via our website or telephone us.

Thank you to our dedicated team for their hard work and to our community for your continued support! 💙

08/10/2025

Lung cancer screening now available to patients! 📣

If you're aged 55 to 74 and have ever smoked, you might be eligible for a NHS lung cancer screening. It’s a quick, simple way to spot
early signs of lung problems, including cancer.

Lung cancer often has no symptoms until it's more advanced – but a scan can find it early, when it’s easier to treat.

You’ll be contacted by the NHS if you’re eligible. Please don’t ignore your invite – it could save your life. 🙏🏻

Find out more at http://roycastle.org/lungcancerscreeninglancashire 👈🏼

01/10/2025

📣 Patient Feedback is In 📣

Thank you to everyone who took part in our recent patient survey – your feedback matters!

📞 26% found it easy to get through by phone - In response, we have implemented a new phone system featuring 'call back' capabilities to enhance ease of contact

🌐 23% found it easy to contact us via our website - We have revamped our website, and now offer a user-friendly triage service, which allows for seamless requests related to appointments, sick notes, prescriptions and more!

🙌 78% found our reception/admin team helpful

🏃 92% knew what the next step would be within two days of contacting us

🩺 96% had confidence and trust in their healthcare professional

💬 90% felt listened to during their last appointment

🧠 86% felt their the healthcare professional was good at treating them with care and concern

❓96% reported being involved in decisions about their care and treatment

✅ 98% felt their needs were met during their last appointment

We remain committed to delivering the highest quality and safest care to our patients. Your feedback is invaluable, and we continually asses our procedures to improve and refine them. 💙

northprestonmedicalpractice.nhs.uk/