08/11/2025
Common Illnesses
Our team are instructed to use this service when you call for an appointment if you haven't already done so. If the pharmacy is unable to help you, they should let us know and we will be in touch.
Pharmacy First Service
The Pharmacy First service enables community pharmacies to complete episodes of care for seven common conditions following defined clinical pathways which include self care and safety-netting advice and, only if appropriate, supplying a restricted set of prescription only medicines without the need to visit a GP.
Community Pharmacists can supply medicines, if clinically appropriate, for the following conditions,
Acute otitis media 1 to 17 years
Impetigo 1 year and over
Infected insect bites 1 year and over
Shingles 18 years and over
Sinusitis 12 years and over
Sore throat 5 years and over
Uncomplicated urinary tract infections Women 16-64 years
Every pharmacist trains for 5 years in the use of medicines and managing minor illnesses, so they are well equipped to provide health and wellbeing advice to help people stay well. They are also experienced in spotting warning signs, otherwise known as red flag symptoms, which may need a referral to another healthcare provider.
Our reception team can refer you to this service however you can also access this directly by attending your local pharmacy. This allows appointments to be available to patients who are suffering with conditions not covered by this scheme, thank you for your help with this.
To find a pharmacy near you please visit www.nhs.uk/service-search/pharmacy/find-a-pharmacy