Fishergate Hill Surgery

Fishergate Hill Surgery The official page of Fishergate Hill Surgery

29/10/2025

📢 Important Update: Online Request Changes

To help us keep everyone safe, we’ve made some changes to how you can submit online requests.

For clinical safety reasons, we’ve had to stop keeping the admin request option open all the time. Since our system provider introduced the routine request option, we’ve noticed that some patients have used it to request medical help, which can be confusing and potentially unsafe if submitted when the surgery is closed.

We’re reported our concerns to the system provider in order to hopefully make the process simpler and clearer for everyone.

👉 In the meantime, all online requests – whether medical or admin – will now only be available during our working hours (8am – 6:30pm, Monday to Friday).

🚧 Roadworks Alert – Fishergate Hill 🚧Please be aware that there are ongoing roadworks outside the practice causing lane ...
27/10/2025

🚧 Roadworks Alert – Fishergate Hill 🚧

Please be aware that there are ongoing roadworks outside the practice causing lane closures on Fishergate Hill. These works are expected to continue until the end of November.

Traffic may be slower than usual, so please allow extra time for your journey if you have an appointment with us.

21/10/2025

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

✨ Happy Diwali! ✨To all our patients, colleagues, and friends celebrating the Festival of Lights — we wish you joy, good...
20/10/2025

✨ Happy Diwali! ✨

To all our patients, colleagues, and friends celebrating the Festival of Lights — we wish you joy, good health, and prosperity. May your homes be filled with love, laughter, and the glow of happiness. 🪔

From all of us at Fishergate Hill Surgery, Happy Diwali! 🌟

The surgery (including phone lines) will be closed from 1pm on Tuesday 16th September 2025 for mandatory staff training....
16/09/2025

The surgery (including phone lines) will be closed from 1pm on Tuesday 16th September 2025 for mandatory staff training.
đź“ž Should you require assistance during this time please call 111.
đźš‘ If it is an emergency, dial 999.
⏰ The surgery will re-open as normal the following day - Wednesday the 17th September 2025.
Thank you for your cooperation.

💻 Need to contact us?From 8th September, you’ll be able to submit your request digitally:👉 Use the link on our website (...
08/09/2025

đź’» Need to contact us?

From 8th September, you’ll be able to submit your request digitally:
👉 Use the link on our website (www.fishergatehill.nhs.uk), or
👉 Go to the NHS App, choose Services, then select:

“Contact your GP about a health problem”
“Contact your GP for a document or update”

đź“ž Reception staff can complete this form for you if you have issues.

It’s quick, secure, and helps us make sure you’re directed to the right person for your needs. 💙

🚨 Our new appointment system starts TODAY 🚨All GP appointment requests now need to go through our new process. Here’s ho...
08/09/2025

🚨 Our new appointment system starts TODAY 🚨
All GP appointment requests now need to go through our new process. Here’s how to contact us:

💻 Submit a request online – quick and easy
📞 Call reception – our team can help fill in the form for you

You can also use this system for admin tasks like:
âś… Fit notes
âś… Test results
âś… Letters or referral follow-ups
âś… One-off medication requests

Thanks for your patience as we make this change to help us offer the right care, first time.

📲 More info here: https://www.fishergatehill.nhs.uk/2025/08/04/appointment-system-change/
🧾 Leaflets also available in reception

💻 Need to contact us?From 8th September, you’ll be able to submit your request digitally:👉 Use the link on our website (...
04/09/2025

đź’» Need to contact us?

From 8th September, you’ll be able to submit your request digitally:
👉 Use the link on our website (www.fishergatehill.nhs.uk), or
👉 Go to the NHS App, choose Services, then select:

“Contact your GP about a health problem”

“Contact your GP for a document or update”

đź“ž Reception staff can complete this form for you if you have issues.

It’s quick, secure, and helps us make sure you’re directed to the right person for your needs. 💙

✨ It’s next week! ✨From Monday 8th September, Fishergate Hill Surgery is moving to a new appointment system.This means:✅...
02/09/2025

✨ It’s next week! ✨

From Monday 8th September, Fishergate Hill Surgery is moving to a new appointment system.

This means:
✅ You’ll tell us about your problem first (online or by phone with reception).
âś… A GP will review your request and decide the best way to help you.
✅ You’ll be booked with the right person — whether that’s a GP, nurse, physio, or another member of our team.

This helps us make sure everyone gets the most appropriate care, in the right timeframe.

🖥️ You can read more on our website: https://www.fishergatehill.nhs.uk/2025/08/04/appointment-system-change/
đź“ž Or speak to our reception team if you need support using the system.

We’re excited to launch this new approach next week and thank you for working with us as we make the change. 💙

On Sunday 7 September at 3pm, the UK Government will test their Emergency Alert System.This may present a safety risk to...
02/09/2025

On Sunday 7 September at 3pm, the UK Government will test their Emergency Alert System.
This may present a safety risk to individuals experiencing domestic abuse who keep a hidden phone for emergency use.
Here’s more on how to opt out of the test 👇
https://www.gov.uk/alerts/opting-out

📣 Just Over a Week to Go – Our New Appointment System Launches 8th September. We’re getting ready to introduce a new way...
27/08/2025

📣 Just Over a Week to Go – Our New Appointment System Launches 8th September. We’re getting ready to introduce a new way to access GP appointments at Fishergate Hill Surgery.

🗓️ From Monday 8th September, all GP appointment requests will go through our new Total Triage system.

This means you won’t be able to book GP appointments in advance. Instead, you’ll submit a request online or via reception. A clinician will review your request and offer the most appropriate care for you.

📍 REMEMBER: Reception can’t book appointments for the week starting 8th September right now – they’ll all go through the new system.

đź”— More info: https://www.fishergatehill.nhs.uk/2025/08/04/appointment-system-change/
🧾 Leaflets available at reception

Address

50 Fishergate Hill
Preston
PR18DN

Opening Hours

Monday 8:15am - 6pm
Tuesday 8:15am - 6pm
Wednesday 8:15am - 6pm
Thursday 8:15am - 6pm
Friday 8:15am - 6pm

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