09/06/2022
So, how does your telehealth practice work, Dr. Niblick? How do I get set up as a new client?
I’m so glad you asked! For starters, I typically infer that when someone is looking for a therapist, they’re probably not having the best day of their life. Thus, I try to make the process of getting started with me in therapy as easy and comfortable as possible. Here’s a general overview of what you’d want to do:
Step 1: Give me a call at 484-714-0376 and let me know that you’re interested in beginning therapy with me. We will then schedule a completely FREE 20 minute consultation on a day and at a time that works for both of us.
Step 2: Consult! We’ll use my secure telehealth platform to chat for 20-25 minutes, with the goal of determining 4 things:
A: What’s happening in your life that motivated you to look into therapy?
B: Are your needs and my skills a good fit?
C: Is telehealth the best therapy modality for you?
D: Do you feel comfortable working with me on the issues that are bringing you into therapy?
Depending on the answers to those 4 questions, we will decide if you and I working together makes the most sense for you and your therapy goals, or, if it would make more sense for you to work with a different provider on those goals. Some of this determination may involve whether or not I am in network with your insurance company, if you are electing to use insurance to pay for your services; or, if my rates are in your budget, if you decide to pay out of pocket for your therapy.
Step 3A: It’s a match! If we decide at the consultation that telehealth is a good therapy modality for you, that your needs and my skills are a good fit, that you feel comfortable working with me, and that I am in network with your insurance (if you are using insurance) or that my rates are in your budget (if you’re paying out of pocket), we will then schedule an intake appointment. The intake helps us more depthfully explore the issues you shared at the consultation, as well as gather more information on you, your lived experience, and how to make this therapy experience as beneficial as possible for you. After the intake appointment, our next appointment will likely focus on goal setting, and from there, we can jump into the true, healing, therapeutic work!
Step 3B: It’s not a match. We discovered at consultation that either telehealth isn’t a good therapy modality for you, your needs and my skills aren’t a good fit, you don’t feel comfortable working with me, or I’m not in network with your insurance (if you are using insurance) or my rates are outside of your budget (if you’re paying out of pocket). Don’t despair! I promise I won’t say, “Oh well, it was nice to meet you, bye now,” and send you back to square one.
When someone meets with me for a consultation and we discover that, for whatever reason, it’s not a good match, I then use the information gathered through the consultation to generate a list of about 3 other providers who do accept your insurance/are in your budget, report specializing in the issues you’d like to work on, and are accepting new clients.
What’s most important to me is that people who come to see me get the care that they need. If that’s with me - great! If that’s with someone else - great! Everyone deserves access to healthcare.
[Image description: graphic that reads "Going to a counselor or therapist when you're feeling sad or overwhelmed should be as normal as going to the doctor when you have the flu. Let's end the stigma about mental health." Words are written on a white background with a colorful botanical border.]
Image note: I could not find the name of the artist for this image. If you are the artist or know the artist's name, please let me know!