27/12/2025
Dear Valued Customer,
We want to take a moment to sincerely thank you for your patience and understanding during this difficult time. Over the past few weeks, our business has experienced an unexpected delay in fulfilling orders due to the passing of Felicity’s grandmother, who was in hospice care.
Family means everything to us, and while we took time to honor her life and be with loved ones, we know that this caused some delays in your recent orders. We are truly grateful for your kindness and compassion as we find our way forward and rebrand for the new year.
As a heartfelt thank-you for your support, we’ll be including a complimentary gift with each order as a small token of our appreciation. Your continued trust and understanding mean the world to us.
With love and gratitude,
Felicity’s Seamoss Team