UsableNet Inc.

02/20/2026

Why Blind Shoppers Struggle With Online Product Returns

Learn the accessibility barriers blind shoppers face when completing online product returns, including QR codes, location selection, and form limits.

02/17/2026

Why Blind Shoppers Can’t Complete Online Checkout

Learn the most common shopping cart accessibility barriers for screen reader users and why they prevent customers from completing online purchases.

02/13/2026

Healthcare Digital Accessibility in Online Appointment Scheduling

A blind patient explains common accessibility barriers in healthcare appointment scheduling and what digital teams must fix for Section 504 compliance.

02/12/2026

We're going to Etail! Brooke and Reiko are both eager to meet with retail companies and discuss what's top of mind for the industry. If you're attending, stop by and say hi to Brooke and Reiko!

02/05/2026

Ecommerce Website Accessibility Guide: ADA, WCAG & Best Practices

Learn how to make your ecommerce website accessible. This guide explains ADA and WCAG requirements, common accessibility issues, and best practices.

01/08/2026

ADA Web Lawsuit Trends for 2026: What 2025 Filings Reveal

2025 ADA website accessibility lawsuits are up. Learn the trends driving digital accessibility litigation and what they mean for 2026 planning.

12/30/2025

Web Accessibility in 2026: Five Predictions Shaped by How the Web Is Changing

Five predictions for web accessibility in 2026, shaped by AI-driven development, dynamic rendering, and how modern websites are built and maintained.

12/17/2025

Retail Search Accessibility: A Screen Reader User’s Holiday Shopping Experience

A blind screen reader user explains how retail search filters, prices, and grids break accessibility, just as regulators in Sweden begin EAA-focused ecommerce inspections.

12/10/2025

What's the first thing you should do when you want to get started with web accessibility?

We encourage everyone to take a look at your existing content through an audit. Audits seem daunting at first, but they're the foundation of your accessibility roadmap. Without one, you won't know what areas you've excelled in, and where you can improve.

Our very own Michele Lucchini discusses what you should look for in your accessibility audit: https://hubs.ly/Q03Xsd5g0

Learn what makes a strong website accessibility audit. Discover how the right WCAG audit provides clear priorities, actionable fixes, and a roadmap to lasting accessibility.

12/09/2025

2025 expected to be a record setting year for web accessibility lawsuits

Our research has compiled the numbers, and we're expecting to see a new high of lawsuits filed. We see no signs of lawsuits slowing down, and even increasing in areas outside of New York, California and Florida.

Digital accessibility shows no signs of slowing down, and you should continue working to make your websites inclusive for everyone!

Want to learn more? Pre-register for our report and get the final data first: https://hubs.ly/Q03Xs7Fg0

12/08/2025

Shopify Accessibility Lessons from a Small Business Saturday Purchase

On Small Business Saturday 2025, a blind shopper walks through a purchase, exposing common Shopify accessibility issues and how merchants can fix them.

12/01/2025

Mobile Accessibility Narration: A Frustrating Shopping Experience

A blind screen reader user shares a frustrating holiday shopping experience on a “mature” ecommerce site and explains what teams miss when testing mobile accessibility