06/25/2025
A recent MarketWatch story highlights just how broken our federal disability system can be. One man, after finally getting approved for Social Security Disability Insurance, never received his $97,000 check—it was stolen in the mail. What followed was months of stress, uncertainty, and bureaucracy, all while he struggled with serious health issues. Even after approval, these processes remain lengthy, opaque, and unreliable.
At TouchCare, we help employees avoid this kind of nightmare. Our Leave of Absence (LOA) support provides expert guidance through every step—whether it’s filing paperwork, coordinating with HR, or understanding what benefits are available. We help members stay informed, empowered, and on track, so they don’t have to navigate these complex systems alone.
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Todd Kahler was on the verge of homelessness after his Social Security disability-benefit check was stolen from the mail. He got the money back, but it took tenacity and some outside help.