06/27/2020
Dear clients,
Hope you are all well and happy now that the pandemic lockdown has been lifted. We will soon be entering Phrase 3 in July when licensed massage therapists will be allowed to return to work. While COVID-19 is still present in our community, new standards and guidelines for massage therapy have been adjusted by the Center for Disease Control & Prevention (CDC) to protect you and me.
Some of the changes in the policies and procedures for massage therapy relating to COVID-19 safety are as followed:
Booking an Appointment:
When booking a massage appointment via text messages, please state clearly the type and duration of the massage session that you want. I will be doing a pre-session screening to ensure that you are able to receive a massage. Any new health issues need to be updated. If you have any underlying conditions, consult with your doctor first before booking an appointment.
Pre-session Screening:
Three basic but very important questions will be inquired the day before the session. This is to confirm that you are in good health.
1. Have you experienced any cold or flu-like symptoms in the last 14 days or has a health professional asked you to self-isolate in the last 14 days?
2. Have you been in close contact with someone experiencing cold or flu-like symptoms or have you cared for someone testing positive for COVID-19 in the last 14 days?
3. Have you been tested for COVID-19 in the last 14 days, and if yes, what was the result?
These questions are necessary for every appointment booked. Once the pandemic is over, consultations are subjected to change.
Arrival Procedures:
When you arrive for your massage session, we will follow a strict protocol to ensure our safety. Text messages will be exchanged to announce your arrival. I will come retrieve you and take you directly to the session room. For mobile work, I will do likewise. A proper face mask must be worn prior to your arrival and you will clean your hands with an alcohol-based sanitizer.
COVID-19 Release Form:
All clients must sign a COVID-19 Release Form. I will ask you if you have any symptoms of illness including a cough or digestive issues. If you have a fever or symptoms, we will reschedule your massage to a later date.
Massage session:
Removing all jewelry is highly recommended as they can harbor viruses and bacterium. It may be a better idea to leave them at home. We will both be wearing face masks during the duration of the session. You may choose pillow case option when lying prone. No face massages will be allowed at this time.
Conversations:
Talking will be limited to only conversation necessary. Please note that with my hearing impairment, you may have to distance yourself and remove your mask briefly to communicate with me. Texting me is fine. Your understanding and patience on this matter will be greatly appreciated.
Buffer time between sessions:
Buffer time is now 30 minutes to give me ample time to deep clean the room with enhanced sanitization.
Late Cancellations:
Cancellation fees will be wavered for clients who suddenly feel ill. Please text me if you are unwell and need to cancel your appointment.
Follow-ups:
Every licensed massage therapist practice Universal Precaution in every massage sessions. Therefore, receiving a massage is always safe as long as we both follow the proper safety guidelines. If you develop symptoms of any illness or test positive for COVID-19 within two weeks of your session, please inform me immediately. We will follow up with each other as to when you may return for a massage again.
Starting July 6, I will be doing Reflexology sessions only for the month of July. Reflexology is a type of massage that involves applying special techniques and different amounts of pressure to the feet. It’s based on a theory that these foot reflexes are connected to certain organs and body systems. This modality offers a range of health benefits.
I will start taking appointments for full body massages effective on August 1, 2020. Please feel free to email or text me with any questions or concerns.
Our safety is always a priority. We will work together to assure that you will be comfortable and content while receiving the wonderful benefits of massage therapy. Looking forward to see you all again!
Be well,
Jackie 
